JM
Jabulile M
1 reviews | Active since Nov 2019
16 Apr 2021, 11:23
Poor Communication
I paid up my debt through MBD, the paid up letter is showing a wrong address. I have sent several emails and made numerous calls. But no changes. I spoke to Mareece Dalton via email who keeps on saying the amended letter has a right address, but when I open it its wrong. I need some peace of mind, please ensure this it is corrected.
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Replies (2)
MBD's replyOfficial
16 Apr 2021, 13:30Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Legal Collections (Pty) Ltd
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Legal Collections (Pty) Ltd
MBD's reply16 Apr 2021, 13:30
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Legal Collections (Pty) Ltd
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Legal Collections (Pty) Ltd
JM
Jabulile M's updateReviewer Update
28 Apr 2021, 09:45Till today Im still waiting for feedback, a simple change of letter hasn't been done. The level of harassment you apply when you want someone to pay should also be app**** on providing good customer service not this ****.
JM
Jabulile M's update28 Apr 2021, 09:45
Reviewer Update
Till today Im still waiting for feedback, a simple change of letter hasn't been done. The level of harassment you apply when you want someone to pay should also be app**** on providing good customer service not this ****.