1 reviews | Active since Dec 2016
Poor and unprofessional service
Hi
I had a Absa personal loan that was in arrears and was handed over to MBD. I settled the outstanding balance in June 2022. Over the past two and half years I have received numerous letters(emails) from MBD and even had the sheriff of the court knocking on my door with regards to this. The most recent email was sent last night. I have sent the proof of payment as well as a letter from Absa stating that the account is up to date. Can you please resolve this matter and stop harassing me with your emails? Over the last 2 years i have been back and forth communicating but it seems every time it comes back. I am not going to name and shame the people that i dealt with hence I would like a letter confirming that I will not receive these threatening emails anymore.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
