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fazlin S

1 reviews | Active since Apr 2011

22 Sept 2016, 19:18

please stop harrasing me for payments

<p>good day .i have been recieving harrasing calls daily from your offices .sometimes up to 5 times a day out of office hours to.i have told your consultants including the rude lady named catherine that i am currentl under debt review and that she can call the debt counsellors for more info ,there has also been a system error with the PDA and thats why certain creditors have not been paid .i will not be taking any of your calls as its quite clear that your consultents are extremely rude and have no way of dealings with consumers</p>

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Replies (2)
MBD
MBD's reply23 Sept 2016, 08:11
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply26 Sept 2016, 11:31
Official

Dear Sir/Madam

With reference to your query logged on the 22 September 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.