AVdw
Annelize Van der walt

1 reviews | Active since Mar 2016

22 Mar 2016, 18:43

PLEASE STOP CALLING ME

Please, please stop pestering me regarding my account. Seriously. I made an arrangement to pay a certain amount by a certain date and make these payments on time and have never missed one. STOP CALLING ME to tell me I skipped a payment when YOUR system hasn't been updated!! I keep records of payments which I have sent through MULTIPLE times and yet you insist I am behind. Also stop calling me to remind me of payments. I AM AWARE, WHICH IS EVIDENT AS I HAVE NEVER SKIPPED A PAYMENT. I am sick and tired of seeing your number appear on my phone and your horrible service, to boot. The last time I answered one of your calls your helpful consultant all but yelled at me. He was rude and obnoxious. If I still skipped my payments I would understand BUT I DON'T.

0
Replies (1)
MBD
MBD's reply23 Mar 2016, 10:17
Official
Hello Annelizevdw,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC

Best regards,