1 reviews | Active since Jun 2016
Please stop calling
If I could give zero stars, I would!
I have cancelled my contract with Cell C I received my last statement on 8 July, indicating that my closing balance is zero.
The problem now is that MBD is calling me numerous times a day - starting at 07:00 in the morning to follow up on an outstanding balance supposedly owed to Cell C in June.
I have explained the situation to the various callers, referred them back to Cell C, and tried to resolve this with Cell C directly, but all my efforts have failed. I have shared the reference number as part of the additional information that MBD supp**** by SMS.
Please stop calling me regarding an amount owed to Cell C. My account is closed and my balance is 0.
Please take this up with Cell C.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
