SB
Stephen B

1 reviews | Active since May 2010

15 Aug 2016, 09:15

Please Hold - Our Time Is Worth More Than Yours!!

<p>"MBDCS" (likely "MBD Credit Solutions" linked to the MBD group - not known for competence but known for impersonal, one-size-fits-all harrassment tactics ) robo-called in on a business line, without identifying themselves and an automated message of "Please Hold, Your Credit Health Depends On It".</p> <p>If your company calls mine for a personal matter with an employee, why should I or any other staff member hold until your agents decide to pick up the phone your side??? You can bet next time we hear that automated message, we won't!</p>

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Replies (2)
MBD
MBD's reply15 Aug 2016, 14:00
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD CREDIT SOLUTIONS (PTY) LTD

SB
Stephen B's update18 Aug 2016, 06:20
Reviewer Update

**Yawn!** Cut & paste response. Got another robo-call this morning.