1 reviews | Active since Oct 2016

17 Nov 2016, 17:02

Please explain

<p>So I have been handed over for two accounts that I forgot about. Cool, I'll make the necessary payments. However it's for two gym contracts that was taken at the same time, it came off the same account, as far as I know the payments stopped at the same time but the first account is almost double that of the second. There was only a R15 difference in the monthly fee. I asked Lebogang to explain but the call cut and no feedback or return call.</p>

0
Replies (2)
MBD
MBD's reply18 Nov 2016, 09:36
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,

MBD
MBD's reply07 Dec 2016, 08:54
Official

Dear Sir/Madam

With reference to your query logged on the 17 November 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,