KS
Keith S

1 reviews | Active since Mar 2015

12 Mar 2015, 12:22

Planet Fitness / MBD - Non Member for over 7 years

Good Day,<br> I received an SMS from MBD today and upon querying, found this to be Planet Fitness who I apparently owe more than R2000. It must be about 10 years ago that I was a member and 7 years ago when I resigned and resolved and dissolved the membership and any outstanding agreements and amount. Astonishingly, I receive an SMS in 2015 and handed over to MBD for non payment of some amount. I'm not sure where this information comes from and since there's been no association, where this would come from after more than 7 years. <br> I'm disgusted and disappointed and having to deal with a call centre agent that's as useless as anything, leaves a lot to be desired in terms of MBD and Planet Fitness, who clearly seems to have no morals either.<br> <br> Thanks <br> Keith

0
Replies (1)
MBD
MBD's reply12 Mar 2015, 13:33
Official
Hello keithschultz,

Dear keithschultz

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC