MT
Mpho T
1 reviews | Active since Mar 2024
07 Mar 2024, 11:04
Payments arrangements
I really don’t understand how you As MBD allow your staff to treat us like Trash! Me owing @standard bank does mean I won’t pay my account! The level of disrespect from your agent is Disgusting 🤮! I hope she remain a collector for LIFE!I don’t even have a better word to explain the level of disrespect she has!! A so Called Kedibone with R40k in her account asking me a stupid question if i can settle an account worth R40k, doesn’t that even make sense ?? Does she ever get R40k a month? That’s the number she called me from +27 (11) ***.
Treat your employees to show TCF that will make you as business flourish! Instead of contributing to mental illness around SOUTH AFRICA!
Helpful (0)
Replies (3)0
Replies (3)
MBD's replyOfficial
07 Mar 2024, 15:49Dear Mpho Tsotetsi
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
MBD's reply07 Mar 2024, 15:49
Official
Dear Mpho Tsotetsi
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
MT
Mpho T's updateReviewer Update
12 Mar 2024, 12:35You have addressed this matter privately when? I haven’t received any communication from you.
What do you mean about addressed privately?
What do you mean about addressed privately?
MT
Mpho T's update12 Mar 2024, 12:35
Reviewer Update
You have addressed this matter privately when? I haven’t received any communication from you.
What do you mean about addressed privately?
What do you mean about addressed privately?
MBD's replyOfficial
12 Mar 2024, 14:24Dear Mpho Tsotetsi,
Kindly be advised that we have resent response to your email. Please confirm receipt.
Kind regards
Kindly be advised that we have resent response to your email. Please confirm receipt.
Kind regards
COMPLAINTS OFFICER
MBD
MBD
MBD's reply12 Mar 2024, 14:24
Official
Dear Mpho Tsotetsi,
Kindly be advised that we have resent response to your email. Please confirm receipt.
Kind regards
Kindly be advised that we have resent response to your email. Please confirm receipt.
Kind regards
COMPLAINTS OFFICER
MBD
MBD