TB
Thandi B
1 reviews | Active since Jan 2017
07 Apr 2020, 14:29
Payment arrangement letter not yet received!
I have an outstanding amount for my FNB credit card that I’ve been paying off for monthly. I’m currently searching for property and have been requested to seek a payment arrangement letter from MBD which I did long ago and still have not received after many new excuses and stories as to why have not sent it yet. And yet they can call me 5 times a day to harrass me for payments!
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Thandi B's updateReviewer Update
26 May 2020, 14:44I still have not received this letter. What a useless company
TB
Thandi B's update26 May 2020, 14:44
Reviewer Update
I still have not received this letter. What a useless company
MBD's replyOfficial
26 May 2020, 15:44Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.
MBD's reply26 May 2020, 15:44
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.