PAYING BUT STILL BEEN RECALLED

DUE TO BAD EXPERIENCE I INCURRED DEBT AND ACCOUNT WAS HANDED OVER FROM FNB TO MUNNIK BASSON DAGAMA ATTORNEYS.

AS ARRANGED I WAS TO PAY THE AMOUNT EVERY MONTH ON THE DATE STATED, WHICH I DID,

I INCREASED THE AMOUNT OF PAYMENTS AND PAID THE REQUIRED AMOUNTS AND YET THE CONSULTANT STATED THAT I WAS PAYING THE INCORRECT AMOUNT.

I SENT AN EMAIL TO CUSTOMER CARE FOR THEIR ASSISTANCE AND SENT THE PROOF OF PAYMENTS WITH EMAIL STATING THE EXPERIENCE I HAVE BEEN HAVING WITH ABRUPT CONSULTANTS CALLING ME FOR THE PAYMENTS.

I HAVE NOW BEEN TOLD THAT THE ACCOUNT HAS BEEN RECALLED AS I WAS NOT PAYING ON TIME BUT I HAVE PROOF OF THE PAYMENTS AND DATES THAT PAYMENT WAS CORRECT AND ON TIME.

I AM NOW TRYING TO GET HOLD OF FNB BUT TO NO AVAIL AS THEY DO NOT ANSWER THEIE CARD COLLECTION CALLS. I HAVE BEEN HOLDING ON THE PHONE FOR HOURS AT A TIME.