NM
Ntlantla M

1 reviews | Active since Nov 2023

30 Nov 2023, 13:51

Pay back my money 😡

Worse experience of my life. Sending emails everyday for them to refund me with no luck. I WANT MY MONEY BACK I WAS DEBITED BY YOU AND RELAVENT DOCUMENTS SENT.

0
Replies (4)
MBD
MBD's reply30 Nov 2023, 16:32
Official
Dear Ntlantla Mbobo

We acknowledge receipt of your query raised the matter is receiving our attention and it has been referred to our client . We will revert to you on receipt of feedback. 

Kind Regard, 
Complaints Officer 
MBD
NM
Ntlantla M's update30 Nov 2023, 17:39
Reviewer Update
I don't know if your complaint officer can assist as I sent her an email with no response
MBD
MBD's reply01 Dec 2023, 15:54
Official
Dear Ntlantla Mbobo,

We apologise for delayed feedback. Please be advised that our client is attending to the matter.
we will revert to you on receipt of their feedback soon.

Kind Regard, 
Complaints Officer 
MBD
NM
Ntlantla M's update04 Dec 2023, 09:46
Reviewer Update
That is not good enough. Since the 8th I have been getting that as a response. All I want is my money that you debited after the account was paid up.