SJ
Shannon J

1 reviews | Active since Jul 2023

19 Nov 2024, 12:08

Pathetic services and assistance

I have been waiting a week for a call back on a query logged 2 weeks ago. An agent Ester tells me she will escalate it and call me back as the agreement was incorrectly reinstated by another agency. Now I just get a run around from every agent I speak to.

This is the worst services ever recieved m

0
Replies (1)
MBD
MBD's reply20 Nov 2024, 09:08
Official
Dear Shannon J

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD