EM
Elias M
1 reviews | Active since Jan 2015
09 Jul 2018, 18:31
Pathetic service by MBD call centre staff
So I missed my settlement date by 4 days, 2 of which was a weekend. You can't tell me that the settlement can't apply now and there's no leeway. What if I had deposited a cheque in your account??
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MBD's replyOfficial
10 Jul 2018, 08:18Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd
MBD's reply10 Jul 2018, 08:18
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd