AC
Ana C
1 reviews | Active since Dec 2012
30 May 2025, 10:18
Pathetic service
I managed to pay my identity account and n full as per statement received . However identity gave me 2 different amounts reflecting as outside. I requested for for settlement amount for 120 to pay today . The supervisor called Musa Mutsa advised that Identity gave them authority of 15% which is untrue . Can someone call me with the amount of 120 to settle my account today to receive a settlement letter. This is urgent
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MBD's replyOfficial
02 Jun 2025, 14:26Dear Ana C
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply02 Jun 2025, 14:26
Official
Dear Ana C
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD