tW
tamarin W

1 reviews | Active since Jan 2014

08 Nov 2022, 12:37

Pathetic Service

Really pathetic service! I emailed them for the first time on the 20th September and no reply. Note that this is the email address on their site. They have me listed as in arrears on TWO accounts that I paid up YEARS ago. I just need my Credit Bureau update done???? This is seriously affecting my credit profile and I am trying to clear my name

0
Replies (2)
MBD
MBD's reply08 Nov 2022, 16:00
Official
Dear Ms Wyngaard

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
tW
tamarin W's update15 Nov 2022, 11:18
Reviewer Update
Still nothing??? Someone emailed me, then fought with another colleague in MBD about my account, pushing the issue back and forth yet I am still waiting for my ITC update?????? You guys treat your customers like ****, honestly