LN
Lena N

1 reviews | Active since Jun 2012

10 Jan 2019, 10:54

Pathetic Service

I am very disappointed at the type of service you guys offer!

My Foschini account has been settled on the 6 December 2018.

I'm still waiting for you to update my ITC profile on TransUnion and Compuscan. Your customer service team is never available and if I do get to speak to one of them they are rude and not willing to assist.

You should not be surprised if you do not receive a positive response from me for any of my future accounts cause you guys are really very *********** nobody seems to know what happening, your call centre team is Pathetic.

0
Replies (2)
MBD
MBD's reply10 Jan 2019, 11:41
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER 
 MBD Legal Collections (Pty) Ltd 
LN
Lena N's update10 Jan 2019, 12:03
Reviewer Update
Good day, Kindly get back to me urgently. I need to have this information updated please. It has already been a month ago now. Regards