Pathetic service

<p>I had a Vodacom account that i had a issue with. we resolve the matter and i paid the amount a requested by Vodacom. After some time I received a call from a very abusive women called Cecilia. she never explain how my account was handed over or anything in that line. i called vodacom to inquire but all they told me is the file is with MDB and they can't give me information about the account. this is very unfair as you are not given time neither the opportunity to understand what has happened or anything or that kind. i've been abuse to the last by this women Cecilia on a regular basis to the extent that my friends tried to assist regarding this issue. its not a total of 6 years that im paying this and obviously by the look of things they are not going to let on off the hook. To this date the same amount is due since I started paying how is this possible??????. I need this to be resolve. I have all my receipts that I’ve paid since 2011. This is unacceptable in its highs level.</p> <p> </p> <p>this is extreme abuse of the once already feeling the pinch in this system and nothing or no one will come to one’s rescue. Mdb is miss using their powers as a Law firm in the sense that some of us are not aware of what we can or can't do. this is unacceptable and someone needs to seriously look into how the poor are exploited for the little they have.</p> <p> </p>