1 reviews | Active since Dec 2016

07 Feb 2017, 20:13

pathetic service

<p>My MTN account was handed to MBD and i have been paying on monthly basis.the problem is in 2 months time im leaving going abroad,i want to settle all my debts before i leave.I phoned MBD &i spoke to a consultant and she was very rude n arrogant coz i wanted to get discount she told i cant get a discount i must pay the full amount as it is,then i informed her that i have other accounts that i would like to settle she said it not her problem at the end of the day i was trying to be honest and pay off my account but sadly i cant afford to pay the full amount.Good thing is im going away for 5yrs and when i come back the MBD account would have prescribed.</p>

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Replies (1)
MBD
MBD's reply08 Feb 2017, 08:05
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC