kC
kimberly C

1 reviews | Active since May 2016

12 May 2016, 06:08

pathetic service

<p>received a call this morning from mbd incorporated requesting to make payment arrangements for an outstanding account with vodacom which i do not have, the guy that was calling was so rude and did not give me a chance to explain, after telling him i do not owe vodacom his telling me to prove it because its not his job to do his homework as he is dealing with the head office and not the branch. i then managed to ask what was this contract for and he tells me a cellphone which proved that he had no clue as to what he was requesting money for.</p> <p> </p> <p>i have received many call about this and there is no outstanding account with vodacom which i confirmed with vodacom, these guys are pathetic, calling people requesting payment and they dont even know what the account is for.</p> <p> </p> <p>if anyone from mbd calls me again requesting money which i dont owe to anyone i will give them a piece of my mind!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (2)
MBD
MBD's reply12 May 2016, 08:47
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply31 May 2016, 08:12
Official

Dear Sir/Madam

Dear Sir/Madam

We have received notification of a matter you lodged with Hellopeter.com regarding MBD Inc. We are unable to trace a reference or account number and have requested this via email.

To date we have not received a response and we thus close this matter.

Regards

MUNNIK BASSON DAGAMA