SG
Shanice G
1 reviews | Active since Dec 2022
08 Feb 2023, 06:09
Pathetic service
In December they over debited my account and took a month to respond to my complaint. Thereafter ,their financial department responded and asked for mtly details to make a payment at the end of January. It is now February, no monies have been paid, nobody responds to emails and the calls simply get transferred. Disgusting and unprofessional!
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Replies (2)
MBD's replyOfficial
08 Feb 2023, 10:07Dear Shanice Gerald
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
MBD's reply08 Feb 2023, 10:07
Official
Dear Shanice Gerald
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
SG
Shanice G's updateReviewer Update
25 Feb 2023, 07:37This automated response is very timeous, I wish your service could be half as efficient and effective .
SG
Shanice G's update25 Feb 2023, 07:37
Reviewer Update
This automated response is very timeous, I wish your service could be half as efficient and effective .