jJ
jane J

1 reviews | Active since Apr 2018

18 Apr 2024, 12:43

Pathetic experience from MBD INC.

Poor, pathetic and unprofessional people! I have received a LAST NOTICE email from them Monday, spoke to 4 different people ( email and whatsapp ) during the day...emailed them and tried calling them but NO ANSWER, NO RESPONSE, NO HELP. I have all the names and proof of the conversation we have and never after anyone tried getting back to me. The kept on sliding my situation to someone else and then nothing. *** Charity *** Mahlasedi *** Sanky These all the people i spoke to on whatsapp, asked for my ID and then nothing after. Pathetic people! Pathetic experience!

0
Replies (3)
MBD
MBD's reply18 Apr 2024, 14:53
Official
Dear Jane Joosten

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
jJ
jane J's update19 Apr 2024, 08:21
Reviewer Update
MBD is pathetic. They assign someone to call me and as soon as i pick up ..they put the phone down. I cant screenshot and proof. They dont want to the their jobs.
MBD
MBD's reply03 May 2024, 11:15
Official
Dear Jane Joosten 

Kindly be advised that our client WesBank has responded to your complaint.  The matter has been addressed and resolved amicably.

Kind Regards 
Complaints Officer 
MBD