DP
Donavin P

1 reviews | Active since Nov 2015

13 Nov 2015, 12:18

PATHETIC DEBT COLLECTIONS

Good Day , I recently have been receiving smses from MBD on behalf of standard bank so I called to enquire what is going on , They informed me that I owe standard bank for a credit card taken out in 1989 that I am supposed to pay now however I do not recall ever having a mastercard with standard bank at all during that time as well as owing them any funds , I got a very rude customer service lady who informed me should I not pay they will take legal steps which I informed her that she needs to make sure I receive the documents that they have claimed to be sending for the last 26years and proof of taking the account also i questioned as to why it took so long for them to contact me , I was told to not question them and should I not pay they will take the steps further.<br> I have been to std bank and they could not find anything.The service from MBD was disgusting as I was shouted at and when i retaliated I was told to stop shouting so I said no as I was being shouted at 1st!!!I cannot believe after 26years they are now claiming I need to pay a huge amount , there must be some Investigation done here!!!

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Replies (1)
MBD
MBD's reply16 Nov 2015, 08:50
Official
Hello Don1960,

Dear Don1960

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC