AC
Andre C
1 reviews | Active since Aug 2019
12 Jun 2026, 10:49
Pathetic communication from MBD
Currently under debt review, started paying off all my accounts 1 by 1 to get rid of it. MBD has to be the worst company to get anything from. It's a miracle if and when someone actually answers the phone and you can hear them (all the consultants voice quality is **********). They don't answer to emails, been waiting well over 3 days for an email whereby I sent POP for a paid up letter and still waiting.
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Replies (2)
MBD's replyOfficial
15 Jun 2026, 11:52Good day
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply15 Jun 2026, 11:52
Official
Good day
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
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Andre C's updateReviewer Update
18 Jun 2026, 08:39Complaint has been addressed, thank you.
AC
Andre C's update18 Jun 2026, 08:39
Reviewer Update
Complaint has been addressed, thank you.