MC
Martin C

1 reviews | Active since Jul 2010

19 Nov 2015, 17:36

Pathetic and Bad Attitude

Good Day<br> <br> Please note that I am disgusted with the level of competence and the attitude of your call centre staff , they are arrogant and scream and shout over a phone and they dont allow you to even say a word. In my whole life these are a bunch of the most un-respectfull people i have ever come across and it is very very damaging to MBD and MBD should be ashamed of appointing people in those positions. Further more I have sent a formal email to MBD stating that due to the incident the took place today I refuse to accept any calls from MBD and all communication will be sent via email , I have a heart disease and cannot talk to *********** people they are just spiking my blood pressure and in turn has a negative effect on my health.

0
Replies (1)
MBD
MBD's reply20 Nov 2015, 09:29
Official
Hello martinc571,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC