NM
Nwabisa M
1 reviews | Active since Mar 2023
23 Mar 2023, 12:22
Paid-up letter request
My TFG account was handed over to MBD, 3 months ago I fully paid the account, but I have not received my paid-up letter every time I call the customer care line, I am being told to wait 48hours but nothing. I am so over this company the level of service they give customers is so dissatisfying.
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MBD's replyOfficial
23 Mar 2023, 12:39Dear Ms Maqoko
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply23 Mar 2023, 12:39
Official
Dear Ms Maqoko
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD