ZS
Zandile S

1 reviews | Active since Apr 2021

13 Feb 2025, 12:44

Paid Up Letter Request

I paid up my account with them as arranged. But now MBD is failing to send me my paid up letter despite numerous request over the call as well oas online. All they keep on saying is I will receive it after 23hrs and I am still waiting to date.

0
Replies (1)
MBD
MBD's reply13 Feb 2025, 15:46
Official
Dear Zandile S

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD