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Joshua B

1 reviews | Active since Feb 2023

16 Feb 2023, 12:37

Paid up letter not received and status not updated at mycreditchecks

I paid up my game account last in November 2022, I phoned them severals times and I still have not received my paid up letter and my account is still not updated at mycredit checks.

0
Replies (3)
MBD
MBD's reply16 Feb 2023, 15:09
Official
Dear Joshua Boshomane,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
JB
Joshua B's update22 Feb 2023, 10:10
Reviewer Update
Dear Complaints Officer

I am still waiting for the feedback

Regards
Joshua
MBD
MBD's reply22 Feb 2023, 12:08
Official
Dear 
Joshua Boshomane,

We sincerely apologies for our delayed respond herein. Kindly be advised that a letter has been sent to your private email. 

Kind Regards, 
Complaints Officer 
MBD