DW
Dean W

1 reviews | Active since Dec 2023

31 Oct 2024, 15:55

Paid up letter not received

Hi, I made a request for a paid-up letter after my final payment, I was told 7 - 14 working days, 1 month later I'm still waiting, it brings into question the level of professionalism with this organization.

0
Replies (1)
MBD
MBD's reply31 Oct 2024, 16:09
Official
Dear Dean W

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD