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Petunia M

1 reviews | Active since Sept 2014

01 Mar 2026, 17:07

Paid up letter not issued .

Bad experience ever untill today I still haven't received my paid up letter since I made payment for Cell c on 08 December 2025 already , they failing to issue this letter after numerous calls and emails that I made they busy escalating but nothing is happening. My name is listed now I'm unable to finish my account application because of this . Im not sure why the failing to do such a simple thing by emailing the letter they have been sending me from pillar to post I'm so frustrated by this.

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Replies (1)
MBD
MBD's reply02 Mar 2026, 09:44
Official
Good day Petunia M

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD