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Petunia M
1 reviews | Active since Sept 2014
01 Mar 2026, 17:07
Paid up letter not issued .
Bad experience ever untill today I still haven't received my paid up letter since I made payment for Cell c on 08 December 2025 already , they failing to issue this letter after numerous calls and emails that I made they busy escalating but nothing is happening. My name is listed now I'm unable to finish my account application because of this . Im not sure why the failing to do such a simple thing by emailing the letter they have been sending me from pillar to post I'm so frustrated by this.
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Replies (1)MBD's replyOfficial
02 Mar 2026, 09:44Good day Petunia M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply02 Mar 2026, 09:44
Official
Good day Petunia M
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
