MM
Mmathapelo M

1 reviews | Active since Jul 2016

23 Apr 2025, 08:35

Paid Up Letter

MBD is very quick to phone and email when they must collect the debt. Now I have paid up my CAPFIN account and now they not sending me a paid up letter. I have made follow-ups to this effect and nothing. The other worse thing is they don't run back to the Credit Bureaus to update the adverse information they have initially put up there.

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Replies (1)
MBD
MBD's reply24 Apr 2025, 08:56
Official
Dear Mmathepelo M

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD