nM
ntebo M

1 reviews | Active since Oct 2013

13 Feb 2023, 10:44

Paid Up Letter

I've been calling and requesting a paid up letter for my Truworths account and it seems like no one is willing to assist with this. I urgently need that letter. Can someone please get back to me.

0
Replies (3)
MBD
MBD's reply13 Feb 2023, 11:10
Official
Dear ntebo mabogole ,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
nM
ntebo M's update13 Feb 2023, 12:24
Reviewer Update
Please contact me ASAP, the customer service line isn't going through. I've wasted a lot of airtime calling you people.
MBD
MBD's reply13 Feb 2023, 13:02
Official
Dear ntebo mabogole, 

We acknowledge receipt of your query raised the matter is receiving our attention and it has been referred to the relevant department . We will revert to you on receipt of feedback. 

Kind Regard, 
Complaints Officer 
MBD