TK
Tox K

1 reviews | Active since May 2021

04 Aug 2021, 15:48

Paid up letter

I settled my standard bank credit card which was handed over to MBD on 02/06/2021. I have called them numerous since then asking for my paid up letter so that I can send to std bank for them to update my profile with the ITC.

I have also sent an email and have not received my paid up letter.

How difficult can it be to email a paid up letter?

0
Replies (1)
MBD
MBD's reply05 Aug 2021, 11:55
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
 
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC