MM
Mpho M

1 reviews | Active since Jan 2022

02 Feb 2022, 14:10

Paid up letter

My standard bank credit card was handed over to MBD and i settled my account in full on the 15th of Jan 2022.Can i please get a paid up letter sent to me urgently, I keep on calling and finding no joy from the calls i make. This is a huge inconvenience to me.

0
Replies (2)
MBD
MBD's reply02 Feb 2022, 16:07
Official
Dear Ms Modisanyane

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MM
Mpho M's update07 Feb 2022, 10:37
Reviewer Update
After how long will the investigation take and how long will i get the feedback because I'm sitting and waiting for the unknown and its really not helping me. I am not impressed with the way you treat people.