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Phindile S

1 reviews | Active since Apr 2024

07 May 2024, 11:02

Paid up letter

No luck in getting in touch with MBD, I'm looking for a paid up letter for a woolworths account I had. I've tried calling but no luck and no assistance. All I ask for is a paid up letter that's all, it's said that when we seek assistance there's none received.

Unhappy client I am.

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Replies (3)
PS
Phindile S's update07 May 2024, 12:48
Reviewer Update
The consultants are clueless and there's no assistance from them either, how are we supposed to get assistance if the consultants themselves at the call center are clueless...
Pathetic service from MBD.
Woolworths refers you to them and they refer you back to Woolworths..... this is pathetic really

PS
Phindile S's update07 May 2024, 14:54
Reviewer Update
Thank you for the response,

I have received your response, it's unfortunate that we have to go through this route to get assistance.
MBD
MBD's reply08 May 2024, 10:37
Official
Dear Phindile Sithole.

Thank you for the response.

Kind regards
COMPLAINTS OFFICER
MBD