PZ
Pamela Z

1 reviews | Active since Apr 2020

10 Jun 2021, 08:45

Paid-up letter

MBD service is ****, I have been calling requesting a paid up letter since February to date I have not received it, my status has not even chaned, account still not closed. Account was paid off in February 2021, MBD consultants they will call every month harassing, reminding u of u monthly payments, but when it's time for them to do right to the client it must take them years to issue just a paid up letter....

0
Replies (2)
MBD
MBD's reply14 Jun 2021, 09:17
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
 
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
PZ
Pamela Z's update14 Jun 2021, 13:28
Reviewer Update
Thanks for your response, I received the letter this morning from MBD consultant Arthur.
I believe you can do better to avoid bad publicity in the future