TT
Terry-Lee Thompson
1 reviews | Active since May 2023
16 Nov 2023, 12:36
Paid up letter
Good day, I have requested my paid up letter 3 times telephonically and 3 times over email since Monday the 13th of November. I still haven't received anything.
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Replies (3)0
Replies (3)
MBD's replyOfficial
16 Nov 2023, 13:06Dear Terry-Lee Thompson
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply16 Nov 2023, 13:06
Official
Dear Terry-Lee Thompson
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
TT
Terry-Lee Thompson's updateReviewer Update
17 Nov 2023, 09:10Still no feedback... If the funds wasn't paid I would have been on my 3rd call for the morning already from you guys. Please could you treat this as urgently as you do your collections.
TT
Terry-Lee Thompson's update17 Nov 2023, 09:10
Reviewer Update
Still no feedback... If the funds wasn't paid I would have been on my 3rd call for the morning already from you guys. Please could you treat this as urgently as you do your collections.
MBD's replyOfficial
13 Jan 2024, 12:04Dear Terry-Lee Thompson,
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards,
Complaints Officer
MBD
Kind Regards,
Complaints Officer
MBD
MBD's reply13 Jan 2024, 12:04
Official
Dear Terry-Lee Thompson,
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards,
Complaints Officer
MBD
Kind Regards,
Complaints Officer
MBD