OO
Obakeng O

1 reviews | Active since Oct 2024

25 Oct 2024, 12:27

Paid Up Letter

I have been waiting for a paid up letter since 30 September 2024. I was told it will be issued with 7 business days. Today is business day 19 and I still haven't received it. I have been following up every week since the 30th of September and I always told the matter has been escalated. This is unacceptable! Can someone assist to escalate this.

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Replies (1)
MBD
MBD's reply25 Oct 2024, 14:46
Official
Dear Obakeng O

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD