Paid up letter

Item: MBD
Rating: 1
Author: Gavin T

I have an FNB acc and all I want is a paid up letter but MBD is stalling and in imformed me at first 2/3working days and then 7 working days and then 21 working days. Who Do I speak to in order to get my credit profile to show my acc is paid up MBD customer service is very bad

Helpful (0)

Replies (3)

MBD's replyOfficial

16 Mar 2023, 11:46

Dear Gavin Laing

We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you.

Kind Regards,
Complaints Officer
MBD

MBD's reply16 Mar 2023, 11:46

Official

Dear Gavin Laing

We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you.

Kind Regards,
Complaints Officer
MBD

Gavin T's updateReviewer Update

16 Mar 2023, 12:36

You'll have all my details ***
***

Gavin T's update16 Mar 2023, 12:36

Reviewer Update

You'll have all my details ***
***

MBD's replyOfficial

16 Mar 2023, 14:53

Dear Gavin Laing ,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.

Kind Regards
Complaints Officer
MBD

MBD's reply16 Mar 2023, 14:53

Official