NR
Nomsa R

1 reviews | Active since Apr 2012

12 Mar 2025, 12:22

PAID UP LETTER

I settled my Direct Axis account but now MBD won't send me a paid up letter, why must I go through such trouble for my Paid up letter? Poor customer service I'm not impressed but when they want their money they call you every day, I'm so disgusted.

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Replies (1)
MBD
MBD's reply13 Mar 2025, 09:08
Official
Dear Nomsa R

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD