aR
ashin R

1 reviews | Active since May 2011

13 Feb 2017, 10:49

Paid Up ACccount

<p>I cotnacted MBD and requested a settlement amount on my RCS account and after negotiating and having received wirrten confirmation of an amount of R 3500.00 on 25 January 2017, which was paid in full on 30 January 2017 and email confirmation was sent to MDB.</p> <p> </p> <p>Despite settling the account, the credit bureaus havent been updated, i am still getting calls and sms statign that i owe about R 1300.00 to MBD for the RCS account.</p> <p> </p> <p>I have sent numerous emails and tried more than 10 times to call MBD today to no avail.</p>

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Replies (2)
MBD
MBD's reply13 Feb 2017, 11:40
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply20 Feb 2017, 13:54
Official

Dear Sir/Madam

With reference to your query logged on the 13 February 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC