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Francois B

1 reviews | Active since Feb 2017

27 Aug 2023, 23:57

PAID MBD - But NO Paid Up Letter received - Ignores my emails.

After MBD harassed me on a daily basis to make payment to them for a Vodacom Account that was *****ulent, I eventually paid MBD for the outstanding Vodacom Amount, after Proof Of Payment was sent to the below mentioned email addresses ( 4 Times) they still refuse to provide me with a Paid Up Letter in order for me to sent to My Credit Score so that my credit rating is no loner negatively affected.

MBD Simply refuses to respond to my mails, yet they have Taken my money.

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Replies (2)
MBD
MBD's reply28 Aug 2023, 10:36
Official
Dear Mr Beket

Please accept our sincere apologies for the delay in response herein.  Kindly be advised that we have escalated this matter and will revert to you shortly . 

Kind Regards 
Complaints Officer 
MBD
FB
Francois B's update07 Sept 2023, 22:57
Reviewer Update
Dear MBD,

You responded to me 28 August, I still have NO PROOF OF ACCOUNT BEING SETTLED from you ???
I've paid you your settlement amount, I've sent you proof of payment of the R690.05 multiple times.

May I please get proof of account being settled ?!?!?

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