TN
Tebogo N
1 reviews | Active since Jun 2022
15 Apr 2025, 16:19
Overcharged by MBD
I have been overcharged by MBD on my Identity account. I knew that I'm overcharged they bill collection fee 5 times if not 9 times in one month. That is why my debt is not decreasing. March 2023 I paid R870.00 on 09/03 they charged collection of R 24.15 again of R3.45 same date. 10/03 charged R3.45, 11/03 _ R 3.45 again R3.45 same date, 13/03 R 100.05, 14/03 charged R 14.15 ,15/03 charged R18.11 on 31/03 charged R 24.15 making total of R204.71 for March 2023. It continues again in other months. Unfortunately hellopeter did not provide option to attach documents I was gonna share my statement to show that collection fee was charged several times in one month.
Helpful (0)
Replies (1)0
Replies (1)MBD's replyOfficial
16 Apr 2025, 13:46Dear Tebogo Nthite.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer MBD
Best regards,
MBD's reply16 Apr 2025, 13:46
Official
Dear Tebogo Nthite.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer MBD
Best regards,
