Overcharge

Good Day

I am irate that you decide to add funds to an account that we settled in August 2019.

We settled the Getbucks account in August via EFT, which YOU have not been able to allocate a payment made.

We have sent through the details of this payment to COUNTLESS of your operators and NOTHING has been done.

At the time of the settlement it was 700 odd rands needed, two payments of 300 odd rands was made to clear this amount. ALL OF A SUDDEN as of today, we owe you another 700 odd rands????? Please explain how it is possible for you to OVERCHARGE someone so blatently and openly??

According to the communication we have and bank statements proving payments, our account is settled!

Thank you for consideration in regards to this matter.