EN
Esmé Nel

1 reviews | Active since Jul 2022

29 Jul 2022, 12:36

Outstanding performance !!!!!!!

Since I have lost my job during lock-down, my arrears were sent to MBD for dealing with it. The very first day I phoned in, a lady called Lerato Lebake took my call. She swiftly help me making arrangements, and dealing with my debt. Month after month I send through my proof off payments, and she almost immediately response to my mails. If ever a company have a person like Lerato Lebake is on board in your team, you have a loyal, hard working person, who needs to be giving honor to! Thank you, thank you!!!

0
Replies (1)
MBD
MBD's reply29 Jul 2022, 13:15
Official
Dear Ms  Nel

Thanks for sharing your positive experience with us and that we could assist you to settle this matter to your satisfaction. We will forward the positive feedback to the staff member involved. 

Kind Regards 
Complaints Officer 
MBD