HB
Hannelie B

1 reviews | Active since Jul 2022

02 Oct 2025, 09:51

Ongoing bully tactics by MBD and unwillingness to resolve an issue.

I am reposting my review, originally loaded on 15 Sep 2025 at 09:37. MDB setup an automatic response to my review and responded within 24 hours. Yet here we are three weeks later, and my query still not resolved.

Bullying tactics I have debt that has been prescribed and have had no support from MDB to obtain a prescription letter in this regard. What they have done is misled me about owing it and continuously applying bullying tactics to get me to acknowledge the debt. Even though nothing has been singed. I am now forced to lodge a complaint with the NCR and Credit Ombudsman

0
Replies (3)
MBD
MBD's reply02 Oct 2025, 10:07
Official
Good day 

Your complaint on Hello Peter has been noted.               
Kindly be advised that we have received a complaint from the Credit Ombud and have already responded to them regarding the same matter.
 Kind regards COMPLAINTS OFFICER MBD
HB
Hannelie B's update02 Oct 2025, 10:08
Reviewer Update
I was not copied on this response.

May I know what the outcome is?
MBD
MBD's reply03 Oct 2025, 08:46
Official
Good day 

Kindly be advised that we have emailed you the response that was sent to NFO .

Kind regards COMPLAINTS OFFICER MBD