FM
Fortunate M

1 reviews | Active since Mar 2009

01 Jun 2016, 11:20

Obtaing incorrect contact information

<p>I was contacting by your call centre today unfortuanelty I was at work and could not pick the call.They instead of trying to contact me on the other contact information that was furninshed to them..obtainined my fathers number instead and phoned him.I can ascertain that I have never gien them this number and I am willing to go to extremes to prove this.They should stop phoning my father for an account he know nothing about as he too old to be hassled by you guys for stupid collection requests when the account in question is being paid every month.So ou had better remove that number from my profile as it isn't even my number.Surely there is a law against that. You guys are truly stupid becuase how many times can I say the same thing...I AM UNDER DEBT REVIEW CONTACT MY DEBT COUNSELLOR SHOULD YOU NOT RECIEVE PAYMENT in which case you are recieing payments.I dont know what else you want from me. </p>

0
Replies (3)
MBD
MBD's reply01 Jun 2016, 13:58
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

MBD
MBD's reply01 Jun 2016, 13:59
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

FM
Fortunate M's update09 Jun 2016, 13:36
Reviewer Update

Thank you