MM
Mampotsa M

1 reviews | Active since Jul 2021

15 Dec 2021, 10:14

Ntebaleng Kwanaite MBD, I HAVE PAID 6MONTHS

Guys please help…. How many months is she talking about. Now MBD is hanging up my calls and trying to reap me off. Where can i get legal advice. This is their respond. I paid 6months and on time “

Thank you for your email received.

Please note that due the debit order dated for 22nd of May was reversed it has cancelled your settlement. Unfortunately as per client you are liable for the balance outstanding because of the arrangement was from end of May to end of Sep 2021 and your reversed the payment for May and paid the 6th payment in October after the due date.

Kindly note that we will sent the outstanding balance shortly.

Kind Regards,

Ntebaleng Kwenaite Customer Service Consultant”

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Replies (1)
MBD
MBD's reply15 Dec 2021, 10:38
Official
Dear Ms Mphahlele

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD