HJvR
Helga Janse van Rensburg
1 reviews | Active since Oct 2016
03 Jun 2019, 14:04
Not willing to pay refund when account overpaid.
I submitted for a refund as I overpaid my account, no response from accounts or anyone. Surely they are liable to refund me if I overpay my account. I also requested a recon of the account, but haven't received anything. It is going on 2 weeks now.
Helpful (0)
Replies (2)0
Replies (2)
MBD's replyOfficial
03 Jun 2019, 14:25Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply03 Jun 2019, 14:25
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's replyOfficial
03 Jul 2019, 14:58Dear Sir/Madam
With reference to your query logged on the 03 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 03 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply03 Jul 2019, 14:58
Official
Dear Sir/Madam
With reference to your query logged on the 03 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 03 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC