1 reviews | Active since Jan 2017

22 Jan 2018, 09:58

Not willing to compromise

Good day

I have a loan account which was transferred to MBD attorneys, I have tried to negotiote with them to accept R5000 to close off the account, the consultants are not willing to cooperate with me a Sophie that I had just spoken to put the phone down on me.

I have made arrangements for my other two loans and cannot afford anymore money further than the R5000 offered as when I defaulted on this loan the balance was R4000. It becomes very hard to pay off your loans because of the high interest charged, which I don't understand how they are calculated.

I am really tired of owing you but at the rate that this account is taking and the attitude I get from your designated attorneys, Its becoming hard for me to clear my credit record.

0
Replies (3)
MBD
MBD's reply22 Jan 2018, 10:12
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

's update22 Jan 2018, 14:02
Reviewer Update
Thanks Fatima for resolving this for me urgently, you are the most efficient person i have dealt with in that company.
MBD
MBD's reply23 Jan 2018, 13:52
Official

Dear Sir/Madam

With reference to your query logged on the 22 January 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC